The Importance of Real-Time Feedback
GUEST POST from Shep Hyken I love talking to other Customer Experience (CX) experts, especially when they are “in the trenches,” working for companies and organizations that practice what they preach. I recently talked with one of those experts, Gabriel Masil…
GUEST POST from Shep Hyken
I love talking to other Customer Experience (CX) experts, especially when they are in the trenches, working for companies and organizations that practice what they preach.… [+2997 chars]